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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adrienne Monahan

June 29, 2024

5  out of  5 rating by Adrienne Monahan
"Going on 3 years with this office. I’ve had a fantastic interaction every time I call. They were great in helping me manage moving my coverage from out of state to Virginia. I’ll be staying with them as long as I can."
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Hannah Marner

June 19, 2024

5  out of  5 rating by Hannah Marner
"If you need any insurance needs Jim Clark State Farm is the place!!! Not only will you get great coverage for a great price you will be treated like family! Jim and his team are the best around! 10/10 recommend!!"
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Jackie Harrison

June 19, 2024

5  out of  5 rating by Jackie Harrison
"Everyone at this location is so kind. Ally did a good job at getting my quotes to me and helping answer all of my coverage questions."
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Jennifer Cruz Garcia

June 19, 2024

5  out of  5 rating by Jennifer Cruz Garcia
"First time working with State Farm and Ally did not disappoint! She provided quotes and was able to fully explain to me everything that would be covered. Had the most patience and positive attitude the entire time. Because of her and the rates I was willing to commit to transferring my coverage! now if I need something I only request for Allys assistance!"
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Brenton Cunningham

June 19, 2024

5  out of  5 rating by Brenton Cunningham
"This is a great office. The staff are friendly and always available to answer questions. I would highly recommend this office!"
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Tiphanie Holmes

June 10, 2024

5  out of  5 rating by Tiphanie Holmes
"I’ve been with Jim Clark State Farm office for over 20 years and I’ve never been disappointed. Jim and his staff stay on top of everything and have always made things simple and easy to understand. Highly recommend!"
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Kimberlee Arnold

June 10, 2024

5  out of  5 rating by Kimberlee Arnold
"Thanks Ashley!"
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Jesse parker

May 22, 2024

5  out of  5 rating by Jesse parker
"The people in this office are very friendly and helpful. The prices are so much better than what I was getting from Progressive."
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Nathan Myers

March 19, 2024

5  out of  5 rating by Nathan Myers
"Mr. Clark had been my insurance guy for many... Many years now. I live 40 minutes away from his office now and I still seek him out for insurance. Ashley definitely saved my life by helping me out in ways I thought would be impossible, but she made it happen. Wonderful, family atmosphere when u talk to them. They will break their backs to help you out. I love them"
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Nicholas Czewicz

March 11, 2024

5  out of  5 rating by Nicholas Czewicz
"Best coverage, best staff, Thanks!!!"
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Phillip Barendregt

February 20, 2024

5  out of  5 rating by Phillip Barendregt
"Can’t ask for a better agency. Always great customer service."
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Jeffrey Glidewell

February 8, 2024

5  out of  5 rating by Jeffrey Glidewell
"Always exceeds my expectations in timeliness of response and provides me the best rates available for all my insurance needs."
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SnlperX

February 6, 2024

5  out of  5 rating by SnlperX
"Sarah is a breeze to work with! Highly recommend the Jim Clark branch for StateFarm!"
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Bobby

January 25, 2024

5  out of  5 rating by Bobby
"Jim Clark and his team truly set the standard for high quality customer service in the insurance industry. Together, he and Ashley worked around the clock to correct my premium, which somehow increased because of an oversight. They immediately started to investigate and continued to update me and reassure me that the issue would be corrected. There was no lack of communication. They provided superb guidance on how I was to proceed for the time being, which included making partial payment, and I received their guidance gladly because I know how they always take care of me. In the end, my premium has decreased, and I’m receiving a refund for the overpayment. Jim, Ashley, and all the professionals at Jim Clark State Farm truly hold to the customary statement, “ Like a good neighbor, State Farm is there”. Having been a member of USAA for many years and switching over to State Farm over the last couple years, I can confidently state that I will not be looking for insurance elsewhere. Jim, Ashley and their team will stay the course to ensure you have the best possible outcome and experience. Thanks, Jim Clark team! Much appreciated and God bless you all! Bobby Personal & Business Ins. Customer"
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Steve Krantz

December 5, 2023

5  out of  5 rating by Steve Krantz
"Always responsive and helpful. Have been with Jim Clark agency for years. Your hope is never to need them, but if you do Ashley and the rest of the folks there are quick tov reply."
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Deidra Grimm

November 2, 2023

5  out of  5 rating by Deidra Grimm
"Ashley was a JOY to work with. She's very charismatic and personable, patient with a million questions, follows up when she says she will and my premium is cheaper for two policies now than it was with my old company. Everything was smooth and simple and I couldn't have asked for a better experience."
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Jim Ripley

November 1, 2023

5  out of  5 rating by Jim Ripley
"Very helpful, in all respects."
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kate mattingly

October 11, 2023

5  out of  5 rating by kate mattingly
"I have been a customer of State Farm for many years and have been very impressed by––and grateful for!!––the care and competence of State Farm employees. A perfect example is Ashley in the Norfolk, VA office who is exceptionally kind, responsive, and helpful. I recently had a car accident and am in the midst of waiting to hear from State Farm if the car is repairable or a total loss. Ashley understands why this can be a stressful time and has been quick to respond, making a challenging time much more manageable. I am very thankful for many years of great insurance coverage by State Farm."
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penelope maynor

September 27, 2023

5  out of  5 rating by penelope maynor
"Ashley was great"
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James Robinson

September 26, 2023

5  out of  5 rating by James Robinson
"Great company! Ashley is very helpful."
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Katchy Kreationz

September 26, 2023

5  out of  5 rating by Katchy Kreationz
"Ashley is very professional and very helpful! State Farm has really helped us out."
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Juanita Majors

September 25, 2023

5  out of  5 rating by Juanita Majors
"Thank you for your professional service. I’m appreciative that Jim Clark and his staff take the time out to help me in any situation comes up. 👍"
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Rodney Jones

September 18, 2023

5  out of  5 rating by Rodney Jones
"Although I don't call the office often, when I do, Ashley has always been very helpful in answering and explaining the question and/or concerns that I have."
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Roschone Anderson

August 25, 2023

5  out of  5 rating by Roschone Anderson
"It was nice & professional"
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Dorthy White

August 22, 2023

5  out of  5 rating by Dorthy White
"Always nice and helpful"