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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nathan Myers

March 19, 2024

5  out of  5 rating by Nathan Myers
"Mr. Clark had been my insurance guy for many... Many years now. I live 40 minutes away from his office now and I still seek him out for insurance. Ashley definitely saved my life by helping me out in ways I thought would be impossible, but she made it happen. Wonderful, family atmosphere when u talk to them. They will break their backs to help you out. I love them"
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Nicholas Czewicz

March 11, 2024

5  out of  5 rating by Nicholas Czewicz
"Best coverage, best staff, Thanks!!!"
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Phillip Barendregt

February 20, 2024

5  out of  5 rating by Phillip Barendregt
"Can’t ask for a better agency. Always great customer service."
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Jeffrey Glidewell

February 8, 2024

5  out of  5 rating by Jeffrey Glidewell
"Always exceeds my expectations in timeliness of response and provides me the best rates available for all my insurance needs."
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February 6, 2024

5  out of  5 rating by SnlperX
"Sarah is a breeze to work with! Highly recommend the Jim Clark branch for StateFarm!"
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January 25, 2024

5  out of  5 rating by Bobby
"Jim Clark and his team truly set the standard for high quality customer service in the insurance industry. Together, he and Ashley worked around the clock to correct my premium, which somehow increased because of an oversight. They immediately started to investigate and continued to update me and reassure me that the issue would be corrected. There was no lack of communication. They provided superb guidance on how I was to proceed for the time being, which included making partial payment, and I received their guidance gladly because I know how they always take care of me. In the end, my premium has decreased, and I’m receiving a refund for the overpayment. Jim, Ashley, and all the professionals at Jim Clark State Farm truly hold to the customary statement, “ Like a good neighbor, State Farm is there”. Having been a member of USAA for many years and switching over to State Farm over the last couple years, I can confidently state that I will not be looking for insurance elsewhere. Jim, Ashley and their team will stay the course to ensure you have the best possible outcome and experience. Thanks, Jim Clark team! Much appreciated and God bless you all! Bobby Personal & Business Ins. Customer"
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Steve Krantz

December 5, 2023

5  out of  5 rating by Steve Krantz
"Always responsive and helpful. Have been with Jim Clark agency for years. Your hope is never to need them, but if you do Ashley and the rest of the folks there are quick tov reply."
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Deidra Grimm

November 2, 2023

5  out of  5 rating by Deidra Grimm
"Ashley was a JOY to work with. She's very charismatic and personable, patient with a million questions, follows up when she says she will and my premium is cheaper for two policies now than it was with my old company. Everything was smooth and simple and I couldn't have asked for a better experience."
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Jim Ripley

November 1, 2023

5  out of  5 rating by Jim Ripley
"Very helpful, in all respects."
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kate mattingly

October 11, 2023

5  out of  5 rating by kate mattingly
"I have been a customer of State Farm for many years and have been very impressed by––and grateful for!!––the care and competence of State Farm employees. A perfect example is Ashley in the Norfolk, VA office who is exceptionally kind, responsive, and helpful. I recently had a car accident and am in the midst of waiting to hear from State Farm if the car is repairable or a total loss. Ashley understands why this can be a stressful time and has been quick to respond, making a challenging time much more manageable. I am very thankful for many years of great insurance coverage by State Farm."
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Rodney Adkins

September 28, 2023

5  out of  5 rating by Rodney Adkins
"Ashley Woodfell was very knowledgeable and helpful. We need more employees like her in the world"
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penelope maynor

September 27, 2023

5  out of  5 rating by penelope maynor
"Ashley was great"
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James Robinson

September 26, 2023

5  out of  5 rating by James Robinson
"Great company! Ashley is very helpful."
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Katchy Kreationz

September 26, 2023

5  out of  5 rating by Katchy Kreationz
"Ashley is very professional and very helpful! State Farm has really helped us out."
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Juanita Majors

September 25, 2023

5  out of  5 rating by Juanita Majors
"Thank you for your professional service. I’m appreciative that Jim Clark and his staff take the time out to help me in any situation comes up. 👍"
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Rodney Jones

September 18, 2023

5  out of  5 rating by Rodney Jones
"Although I don't call the office often, when I do, Ashley has always been very helpful in answering and explaining the question and/or concerns that I have."
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Roschone Anderson

August 25, 2023

5  out of  5 rating by Roschone Anderson
"It was nice & professional"
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Dorthy White

August 22, 2023

5  out of  5 rating by Dorthy White
"Always nice and helpful"
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Kenneth Bolyard

August 22, 2023

5  out of  5 rating by Kenneth Bolyard
"Denali State Farm for 6 years never had a complaint never had an issue they're always on top of things great rage, great deals great prices. I have insurance to my vehicle through and also have runners insurance even so far with things been excellent, I have just switch over a vehicle that had a bottle. And I went real smooth, easy. They helped me everything along the way. Can't see nothing bad about him. Everything's good, and I'm continue using them on down-the-line."
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Mickey Hoskins

August 14, 2023

5  out of  5 rating by Mickey Hoskins
"The office staff is wonderful and I save over $110 monthly from my previous carrier"
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Esmin Mateo

August 11, 2023

5  out of  5 rating by Esmin Mateo
"The staff is professional and never tries to oversell products. They respond to all requests in a timely manner. I have been with them since 2009 and I am extremely happy with the service. I will recommend this agency to anyone who is in the market for insurance."
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Lilibeth McAlpin

July 30, 2023

5  out of  5 rating by Lilibeth McAlpin
"Quick response with online inquiry. Transferring insurance fr one state to VA was a breeze."
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Emily Gajdek

July 27, 2023

5  out of  5 rating by Emily Gajdek
"Ashley was very nice and helped me resolve my renter’s insurance policy. Thank you!"
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Bobby Gobe

July 26, 2023

5  out of  5 rating by Bobby Gobe
"I've been with State Farm for a lot of years. They handle all my insurance business.... The staff at jim clark state farm insurance as far as i'm concerned, Are the most courteous and understanding people i've met in a long time,... And very much on the ball!!!... If you want to be treated like a person instead of a number.... I would switch to jim clark Is state farm insurance for sure!!"
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Katherine Lawrence

July 7, 2023

5  out of  5 rating by Katherine Lawrence
"Jim Clark is a terrific agent and his staff is always so helpful no matter what need or question I have had. I have been with them since 2009 and am grateful for their dutiful and professional service."